FAQ for Kangerna company & Kangerna® Melamine Foam Products

Part 1  Questions about working with Kangerna company

  1. Do you provide free samples?

         Yes, but need freight collect.

 

  1. How long does it take to produce samples?

         3 days for regular samples while around 7 days for the samples need new molds.

 

  1. What packaging options are available?

        OPP bag, plastic film, shrink wrap, color box, kraft box, carton, etc.

 

  1. What is the minimum order quantity, lead time, and supply capacity?

         The minimum order quantity, order lead time, and supply capacity vary from product to product. Please find the information on the specific product page.

 

  1. What are the Trade Terms and Payment Terms?

        For trade terms, we accept EXW, FOB, FCA, CFR, and CIF.

        For payment terms, we accept T/T (30% deposit and 70% balance against copy of B/L) and L/C at sight.

 

  1. What does your company do to ensure product quality?

         We strictly control product quality. Our quality inspection system includes: incoming material inspection, first-article inspection, patrol inspection, final article inspection, and factory inspection.

 

  1. Why Choose Kangerna?

         Kangerna's sincere service helps customers efficiently complete post-purchase tasks.

         Kangerna's professional knowledge and experience in the melamine foam industry can help customers select the most suitable melamine products.

         Kangerna's strict quality system ensures high product quality.

         Kangerna's advanced technology can meet customers' various product customization requirements.

         Kangerna's strong production capacity ensures on-time delivery.

         Kangerna's continuous innovation can create greater value for customers.

 

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Part 2   Questions about Kangerna® melamine foam products

  1. What is melamine foam?

         Melamine foam, also called melamine sponge, is a high molecular weight polymer composed of melamine and polyformaldehyde.
         It is an open-cell foam with an open-cell rate of 99% and a three-dimensional network structure.

 

  1. What is the raw material of the magic sponge?

         Yes, the magic sponge is made of melamine sponge which is also called melamine foam.

 

  1. How does the magic sponge clean?

         This is a physical cleaning method. The Magic Sponge has extremely strong friction, and its three-dimensional network structure easily absorbs various stains.

 

  1. How does melamine foam absorb sound?

         Due to its porosity exceeding 99%, sound waves can easily penetrate deep into the foam, increasing the contact area and interaction between the foam and the material.
         Once the sound waves enter the foam, they are continuously reflected and refracted within the pores of the melamine foam's three-dimensional network structure, rubbing against the foam's inner walls.
         This converts the sound energy into heat and dissipates it, effectively absorbing and reducing noise.

 

  1. How does melamine foam work as a flame retardant?

        Because melamine itself is a flame retardant so no additional flame retardants are required.

 

  1. Is melamine foam safe?

         Safe, Kangerna melamine foam is compliant with the rule of REACH, RoHS, Halogen Free and other safety certificate.

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